O2 Compensation

Filed under Broadband News

O2 customers who were unable to use their network earlier this month are to be offered compensation. Millions will be offered discounts on their bills.

Almost a third of its 23 million customers were unable to use their phones to send texts ,make calls or browse the internet for 24 hours.

Customers will be refunded 01% of their July bill in their September statement. Pay as you go customers will receive 10% extra on their first top up in September. Some Tesco mobile customers who were also affected will also receive the same offer.

All O2 customers ,even those not affected , will receive a £10 voucher to use in O2 stores.

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